2020/21 Digital Pressures: Global Developer & IT Operations Report
Stressful. Demanding. Tiring. No matter what you call it, building and operating digital services since Covid-19 has been a hard job. From unprecedented surges in traffic and incidents to longer hours of unplanned work, teams everywhere are grappling with a harsh new digital reality.
Check out PagerDuty’s recent global survey of 700 developers and IT operations professionals to get a sense of the feelings and realities we’re all facing today.
Key findings include:
- 4 out of 5 have seen increased pressure on digital services, and over half say it has reached never-before-seen levels
- 3 out of 5 are working an additional 10+ hours per week, and 2 out of 5 think burnout will be an issue in the near future
- 4 out of 5 feel automation can help with on-call and incident management—but opinions are more divided about the value in implementing AIOps