How Meaningful Engagement Improves Sentiment, Lowers Costs, and Drives Member Retention
This whitepaper will focus on what is and isn’t meaningful engagement, the importance of meaningful engagement in building trust and relationships with members, the impact that meaningful engagement and engaged members have on all facets of the business – including increasing member sentiment and improving member health, decreasing cost of care and cost to serve, and individual member and employer group retention – and, most important: How, through meaningful engagement, payers and providers can create and maintain members for life.