Data report: How 100 banks are tackling digital account opening
Customers expect fast, fully digital banking experiences, but the increase in fraud is making it difficult for financial institutions to meet this need without putting themselves at risk. How do you find the balance between improving customer experience and preventing fraud?
“The Identity Decisioning Imperative,” a recent research study from Forrester, details how 100 senior leaders at large financial institutions in the US are closing the gap between managing identity challenges and increasing fraud risks and providing a good digital customer experience.