In the new world of digital engagement, customers want to be able to connect in increasingly digital ways and across both physical and remote channels. The challenge now becomes creating a unified experience that can deliver the personalization and engagement that will keep your customers coming back.
Recently, at the eTail Virtual Summit, Lisa Collings, Senior Vice President of Client Development for Epsilon Digital Media Solutions, joined Michelle Horowitz, CMO and Head of Marketing Communications at Blink Fitness; and Sara Resnick, Vice President of Enterprise SEO and Partnerships at 1-800-FLOWERS.COM Inc., to discuss engagement across channels.
In this panel, explore the opportunities around the intersection of physical and digital channels to:
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