Entering the Era of Hybrid Work: Understanding How the Workplace Must Evolve

This paper reviews key findings from two global primary research surveys focused on understanding the experiences of hybrid workers, as well as the tools needed to support the remote and in-office workforce. A total of 2366 participants at all seniority levels are represented in this report.

The research investigates what changes need to be made to the office environment to empower hybrid workers and how to address concerns over safety. The research also focuses on the meeting experience at home and in the office: understanding collaboration needs, challenges, and missing capabilities, as well as what is needed to improve meeting effectiveness, inclusiveness, and productivity.

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