Digital commerce continues to grow dramatically, and so have customer expectations. Our customers, many of them global brands, are accelerating innovation and becoming more agile to win.

At Salesforce, we offer a composable and connected approach to help our customers gain a competitive advantage. They can mix and match composable capabilities (i.e., Packaged Business Capabilities) to achieve specific business goals – whether that’s unlocking new revenue channels, improving scalability and uptime, or boosting performance. And all this flexibility and choice is connected by a common foundational layer that offers security, scale and a single source of truth of customer data and insights.

Composable commerce means more agility, which translates to better business results. So how do you get there?

In this report, Gartner will outline how to create a roadmap to incrementally adopt a modular approach to commerce, future-proof your digital strategy with composable capabilities, and retain business user control of the presentation layer for agility.