Customers everywhere are up against some tough challenges that could have big implications on their futures. And that’s especially true in the financial services industry, where concerns surrounding inflation and unpredictable economies are becoming more prevalent by the day. In fact, Eurostat reports that inflation could hit a whopping 8.6% by mid-year, with future increases possible. And in a recent Eurobarometer survey, 4 out of 10 respondents said that these rising costs had already impacted their standard of living.

In short, people are feeling the heat—and they need some relief.

As a financial organisation, it’s up to you to alleviate some of this pressure and help people navigate these challenges. By proactively providing the right information and support, tailored to customers’ personal situations consistently. Exactly when they need it.and behaviours, you can help people prepare for the future with informed decisions and constant support regarding their finances. And when you use current, relevant data and insights, you can deliver personalised content and experiences at scale—so you can meet consumer expectations consistently. Exactly when they need it.