A View From The Experts: The Shape Of Retail 2023
Retailers were hopeful for growth and recovery post-pandemic however they are now faced with rising inflation and a cost-of-living crisis. With consumer spending expected to fall short this festive season, retailers must look to enhance the customer experience through an engaged, supported, and efficient workforce.
With this in mind, Fourth surveyed 1,500 retail leaders, employees, and consumers, to research the current state of the retail industry and explore the part technology will play in navigating the challenges and opportunities of the year ahead. Download the report to access key insights including:
- How retailers plan to respond to fluctuating consumer spending habits in the face of the cost-of-living crisis
- How retail’s persistant talent shortages will evolve in 2023
- How to ensure the financial wellbeing of your retail employees
- How to utilise retail technology for a more engaged workforce