Before we dive in, a few quick notes regarding our methodology and the purpose of this guide.

Sources: The following ratings were collected from thirdparty review sites G2 and Capterra in March 2023.

What “–” indicates: The particular data point was either unavailable at the time of our collection, or the product did not meet our cutoff of having five or more reviews.

These lists are obviously not comprehensive: The IT software market contains many tools not seen here. Creating a truly exhaustive list is an undertaking left to more adventurous souls. We have simply done our best to include the major players in each category geared toward modern IT management, and that have adequate review data available (at least 5 reviews).

How to best use this guide: This guide is not meant to be the final word on the value of these solutions. Many factors go into choosing the right software. User ratings are just one. Therefore, this guide primarily serves as a jumping-off point for additional research.

NinjaOne is the Unified IT Management platform that simplifies the way IT teams works through workflow and device management unification. Our platform includes device management, patch management, software management, task automation, remote access, backup, ticketing, and documentation all into a single-pane-of-glass. 10,000 IT teams and MSPs around the world leverage NinjaOne to manage their IT estate.