IT Automation Maturity Matrix

The automation journey will look different for each organization depending on how much budget and time they’re willing to sink into the process. But, with automation possible for 50% of the work that exists, investing in automation has become more of a necessity than ever before. In the matrix below, we cover four different stages of automation and what each of those stages looks like for three different categories: People, Process, and Technology. With this matrix, you’ll be able to evaluate where your business stands and what steps you may need to take to evolve.

NinjaOne is the Unified IT Management platform that simplifies the way IT teams works through workflow and device management unification. Our platform includes device management, patch management, software management, task automation, remote access, backup, ticketing, and documentation all into a single-pane-of-glass. 10,000 IT teams and MSPs around the world leverage NinjaOne to manage their IT estate.

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