In our survey, we found that while nearly eight in 10 B2C brands believe consumers are impressed by the online shopping experiences they provide, fewer than half of consumers actually are. Our research also showed that customers spend 37% more with brands they find deliver consistent and positive commerce experiences.
Gain access to our complete survey findings and learn which B2C commerce investments could have the biggest positive impact on commerce experiences—and thereby the biggest impact on the bottom line. Complete the form to download the article now.
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