For many years, IT was focused almost exclusively on managing technology—in other words, keeping the lights on. Now, IT is expected to align with the business and become an equal partner in business success, increasing productivity, unlocking new revenues, and powering competitive advantage. Transformation is about creating radical new business value. For example, think about the internet of things (IoT). If your company manufactures consumer products, how do you connect them to the internet to create new value? Perhaps it’s an oven that contacts your support team when it’s about to fail or outside trash cans that let local sanitation departments know when they need to be emptied. That’s truly radical transformation
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