As casas inteligentes não são mais uma tecnologia do futuro. Elas já estão disponíveis hoje, possibilitadas por uma grande variedade de dispositivos e serviços cada vez mais adotados pelos consumidores.
E isso está trazendo grandes mudanças — e desafios — para provedores de serviços de comunicação (CSPs, na sigla em inglês) que há muito tempo oferecem pacotes padrão de serviços de voz, vídeo e dados por assinatura para seus clientes.
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