2020 Global CIO Report
Digital transformation continues to accelerate as more of how we work, live, shop, and collaborate takes place online. As organizations undergo this digital transformation, the cloud, and specifically dynamic multiclouds, are their platform of choice. These environments, however, bring a scale, complexity, and frequency of change that is exponentially greater than that of the old data-center world. Combined with a scarcity of resources, these changes have created a massive disruption in IT operations. This report shines a light on the challenges that organizations face as they combat the complexities of their modern multicloud environments and why advanced observability, continuous automation and AI-assistance have become essential to digital business success in 2020.