Altice USA: Delivering An Optimum Refund Experience

Altice USA issues millions of dollars in refunds, payment disbursements, and customer incentives each year and needed a way to reduce its program costs, risk, and administrative burden.

Learn how Altice partnered with Onbe to develop a disbursement program that:

  • Reduced the costs associated with issuing paper checks
  • Decreased refund-related customer service calls by 12%
  • Saved more than 1,000 pounds of paper in the program’s first year

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