Connected Service: A Digital Disruption in Industrial Services
In the global industrial sector, services are a fast-growing segment. Companies are working hard to find operating efficiencies, eliminate waste, reduce risk, and identify new ways of attracting customers. Data has become a valuable new resource to achieve these goals.
The increasing specialization and complexity of industrial operations also means companies are more likely to need a trusted ecosystem of technology partners to keep things running smoothly, efficiently, and securely. Security is key when partnering with industrial companies, as operating data may contain clues to the company’s ‘secret sauce’ and is therefore treated as intellectual property.
Forward-looking equipment manufacturers and service providers are introducing new services to help industrial customers get more from limited resources, increase productivity, and operate safely and efficiently.
This paper describes how using the right data management infrastructure can help increase the efficiency of your service development and delivery – to quickly build compelling, value-added services for your clients, improve service quality, and expedite your time to market.