Customer Complaints Resolution Through A Connected Experience
Looking to enhance the customer experience and help your organization comply with regulatory requirements? You can do this with Infosys Complaints Management solution for retail banking enterprises on ServiceNow’s cloud-based platform. Automate the complaints management process on a single platform using ServiceNow® Financial Services Operations and enable your customers to better collaborate with your bank to improve the overall customer and employee experience. Learn how the Infosys Complaints Management solution delivers a seamless Customer Experiences (CX) that meets the needs and expectations of banking consumers.