ENGIE accelerates business transformation powered by global business services organization

Join Thomas Muller, ENGIE ServiceNow center of excellence lead, Marc Dejean, ENGIE GBS digital transformation lead, and Nicolas Leszek, managing director of ServiceNow practice at DXC Technology, as they share how they accelerated ENGIE’s Global Business Services (GBS) transformation program leveraging the Now Platform to deliver best-in-class employee experiences and automate end-to-end business processes across IT, HR, finance, procurement, real estate & logistics. ENGIE’s GBS transformation program has successfully reduced costs, improved customer satisfaction, and improved the quality of business support services delivered to more than 170,000 employees worldwide.

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