Forward-thinking reverse logistics: How Dynamic Returns can boost your business
Reverse logistics could transform your business. And yes, that’s partly because efficiently retrieving, fixing or replacing parts helps to improve uptime and therefore the customer experience. But it’s also because the parts you distribute could be worth a significant amount in themselves-especially when they’re multiplied across thousands of customers.
Many businesses don’t have the capability to resell or reuse parts that haven’t yet passed their warranties, and forage expensive or rare materials from those that have. As a result, they’re missing out on making their businesses more sustainable-and setting themselves up to be a crucial link in the circular economy.
But reverse logistics is trickier than you might expect. It’s not enough to have static plans for retrieving your parts. Things change fast, and any number of variables might alter in a second. That’s where Dynamic Returns-and the ability to enable intelligent, informed decisions on the spot-comes in.