As anyone who runs a hospitality business knows, a great deal can change in a short space of time.
When we produced our first Workforce Report in August 2021 the world was a very different place. The industry was emerging from the black hole of lockdowns and periods of zero or highly restricted trade. The furlough scheme was also in its final weeks of operation.
Hospitality is well and truly open now and the size and make-up of the workforce has changed significantly in those 12 months.
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