The Evolution of HR Service Delivery in the New Digital Experience Era

The study aims to understand the long-term trajectory of HR service delivery practices while offering a glimpse of how practices are evolving in today’s digital-first world.

Download the report to understand:

• The focus on employee experience and digital enablement thereof; 
• The state of cloud-based HR technology;
• Evolution of HR service delivery practices;
• Prevalence of artificial assistants in HR service delivery; and
• The outlook for HR service delivery as part of Global Business Services (GBS)

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