The events of 2020 are forcing many companies to reconsider their long-term strategies for flexible working. Remote working is now essential for business continuity and employee retention. Doing it well requires organizations to formalize a structure for remote working that mitigates its major challenges, such as outdated technology, lack of face-to-face interaction, and employee trust issues.
This report helps technology and business leaders formalize a plan for a remote work program that fosters business growth, improves employee experience (EX), and enables continuous business operations.
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