Turn recovery into discovery
The old inside-out supply chain management mindset — with its focus on increasing efficiency and reducing cost — is over. With supply chain disruption following the pandemic and seismic shifts in customer behaviour, a window of opportunity has opened up, ready for organizations to create a more agile and customer-centric way to manage demand and supply.
What’s needed now is an outside-in approach, where the supply chain network continuously adapts to meet changing customer demands. It requires a platform where data and insights can be drawn from the customer experience, as well as setting expectations rather than simply reacting to them.
Instead of a linear flow along the links of the chain, the modern supply chain is a series of connected customer centric networks. Can this shift in mindset really make a difference?
Download now to learn more.
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