Delighting gamers is a real challenge for the gaming industry. Traditionally, insights into the gamer experience and the gamer journey are generated after the fact. These insights are restricted to “what happened” rather than “what is happening right now”.
Leveraging operational data can make a big difference to how game studios and developers can ensure they are delighting their gaming communities, understanding their experiences, and acting on those insights in real time, when it matters the most.
In this talk, we discuss:
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