Web3 is going to change customer loyalty—are you ready?

The way you communicate with your customers is changing because of Web3. This next phase of our internet is all about decentralization, ownership, and a focus on community-building (which is kind of our thing).

Exactly how will these new kinds of communities impact customer loyalty for brands? We worked with Salesforce, Media.Monks and Polygon Labs to dive into how Web3 will impact communities online, and how brands can find loyal consumers in this new world.

Our Future of Loyalty report covers those findings, and more.  

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