30 Feature Flagging Best Practices Mega Guide Feature flags, sometimes called feature toggles, are standard practice for many software development teams. As the top...

7 Tips for Stress-Free Software Releases Late nights. Tight deadlines. Tense shoulders. These are the tell-tale signs of software release stress. If this hits...

An application Modernization guide for the risk-averse Modernize with less stress Migrations are nerve-racking. The uncertainty related to timing, expense, and resources is enough...

Hyperdrive: A Continuous Delivery Report Continuous delivery is the process of releasing new code to quality assurance for testing on a rapid, continuous basis....

Discover How to Make Every Second Count with Call Progress Analysis Call centers have operated in parallel with sales and customer service during the...

There’s a Better Way for Call Centers to Connect With Customers Predictive dialers are only as good as they are accurate. Traditional approaches are...

Learn How a Next-Gen ASR System Saves Time and Money Wasted on Transcription Errors and Training Companies using legacy ASR systems to power their...

How to Build an HR Tech Stack That Drives Performance While HR tech comes with upfront costs, a smart investment will pay for itself....

How to Prevent and Treat Workplace Burnout As a reflection of the broader employee experience, workplace burnout is directly tied to employee engagement, which...

How to Reward Top Talent With Pay-for-Performance To succeed in today’s fast-changing environment, companies need to inspire employees to do their best work and...