Future Proofing Your Schools for Hybrid Learning What happens when you gather together some of the brightest minds in education technology and learning management...

Enhance Learning with Microsoft Tools on iPad Numerous schools and institutions continue to use Microsoft tools and services to elevate their educational experience. But...

Everest Group PEAK Matrix for Software Product Engineering Service Providers 2021 The proliferation of software into products, platforms, and processes across all domains has...

A Workplace That Works Infosys recently unveiled a global research report on the state of digital workplace readiness and the evolving priorities of workplace...

Reinventing The Future of Retail With a Data-Driven Approach To capture and retain customer loyalty, retailers must deliver unique, convenient, exceptional experiences across all...

Capitalize on Emerging Consumer Opportunities in CPG With the post-pandemic change in buying patterns, many consumer packaged goods (CPG) companies are embracing a direct-to-consumer...

5 Steps To Digitally Transform The Client Experience Proactive, connected, and innovative solutions for customer service management The existence of every financial services organization...

Customer Operations for Dummies, ServiceNow Special Edition You may be surprised what you didn’t know about delivering outstanding customer experiences: that it’s more than...

Future of the contact center: a forecast See how leaders are changing the contact center, both strategically and tactically, following the events of 2020....

Enterprise Service Management and Continual Improvement Employees now expect a better service experience from their business services. Today, this is possible with enterprise service...