ServiceNow ITOM vision to deliver AI-powered service operations In the last year, plans for digital transformation over several years changed to implementations in weeks....

IT Workflows Keynote: Manage risk, security, and cost Join Marcus Torres and Brad Tilton as they discuss what a hackathon is, why they are...

Intesa Sanpaolo: Reinventing Bank–Employee relations with a digitized Experience In the competitive world of banking, how do you serve your customers better from anywhere?...

Employee Workflows Keynote Keeping employees engaged and productive has never been more important. Whether they are working from home, on site, or on the...

The platform of platforms for 21st century enterprises The Now Platform is the platform of platforms for 21st century enterprises. With the Now Platform...

Baloise Group leads with digitization of critical insurance processes Within three months, from design through deployment, the Baloise group, with the help of their partners, Arctive...

How Samsung’s Community Transforms Support and Empowers Customers Samsung Electronics America (SEA) builds technology to connect people. They have the largest cross-product category portfolio...

Smart Social Report We uncovered 3 trends brands need to adopt to keep up with consumer expectations on social media. These trends are supported...

Engage Enable Power They make your customers feel special. They make your culture unique. And they hold the key to your future success. But...

Productivity For The People We’ve entered a new age of hybrid work. Support staff, call centre agents and knowledge workers alike don’t want to...