Managing IT and OT Convergence Amid Rising Threats Air-gapped networks are a thing of the past, making OT-driven organizations increasingly susceptible to a myriad...

Threat Intelligence Roundup: Emerging Threats Impacting Operational Technology Industrial organizations are increasingly at risk from cyber attacks, with bad actors targeting critical infrastructure using...

Sustainability at the Edge (TH) https://techreports.techmediaresources.com/SchneiderElectric-EdgeComputingNonManufacturing.html

CIO PLAYBOOK Introduction Like any start-up trying to get a big idea off the ground, Salesforce started out small, in a tiny apartment in...

Second Edition State of Commerce The past few years have brought about a significant evolution in the role of digital commerce within organizations. Companies...

Sixth Edition State of the Connected Customer What You’ll Find in This Report For the sixth edition of the “State of the Connected Customer”...

Fifth Edition State of Service What You’ll Find in This Report For the fifth edition of our “State of Service” report, Salesforce Research surveyed...

Meet 6 Sales Cloud Trailblazers from India While there isn’t a one-size-fits-all approach to sales, the best sales organisations have a few things in...

The State Of CRM In Asia Pacific Executive Summary Good customer experience (CX) directly impacts a business’s bottom line: For every 1-point gain in...

Customer Data Platforms: Delivering Real-Time CX and Personalization at Scale for Global Brands This paper represents IDC’s perspective on the path of the business...