Your guide to understanding the ServiceNow licensing model
Introduction
When you start to consider upgrading your systems, it’s essential that you spend time scoping your business requirements. Whether you’re migrating from outdated legacy systems or making a change to ServiceNow, the market leader in service management, understanding your business needs will enable you to build a good business case for your stakeholders.
Not only that, but pricing can change dramatically depending on the type of licenses, products, resources, term length and add-ons you need, so the more you understand about your business requirements, the better.